Proof summary
Project at a glance
- Client
- Jessen (Pty) Ltd
- Industry
- Industrial
- Services
- Air Freight, Customs Brokerage
Outcomes
Measurable impact
- Multiple Carrier options
- MultipleCarrier options
- Reduced Landing costs
- ReducedLanding costs
- Improved Transit times
- ImprovedTransit times
- Lower Non-recoverable charges
- LowerNon-recoverable charges
Client overview
Jessen (Pty) Ltd leads accessibility solutions for elderly and disabled people in South Africa. Newly enforced accessibility building regulations drove a surge in demand for elevators, lifts, hoists, and bathroom safety products sourced internationally.
Project overview
Crane Worldwide Logistics’ South Africa team partnered with Jessen to stabilize inbound air freight from Sweden and Greece—improving reliability, expanding carrier and routing options, and reducing non-recoverable charges and landing costs.
The challenge
Trust and Collaboration result in cost savings
Jessen (Pty) Ltd, leaders in accessibility solutions for elderly and disabled people, have seen an influx in demand due to South Africa's newly-enforced accessibility building regulations. Service delivery failures from Sweden and Greece have consistently been an issue faced by Jessen, adding additional costs to their overall supply chain expenditure.
Jessen (Pty) Ltd, approached Crane Worldwide Logistics to find a solution to address the service failures that had induced several non-recoverable charges. These charges were significantly impacting their bottom line.
Crane Worldwide Logistics' team in South Africa looked into a future solution for our client with a keen sense of urgency.
Working in partnership with Jessen, the team recognized several cost-saving options to explore enhancing the current air freight processes for the client to improve reliability.
Crane’s response
Our solution
Through close relationships with airline partners and analysis of the existing air freight operation, Crane Worldwide Logistics was able to provide multiple carrier options and routings for Jessen.
A logistics solution was implemented that not only improved the client's transit times, but also reduced the landing cost of the client's end product (elevators, lifts, hoists, and bathroom safety products).
“We have worked with several logistics partners, but Crane Worldwide Logistics is the best yet, the team is quick to respond, and no request is too much. It's a high performing team.”
“We have worked with several logistics partners, but Crane Worldwide Logistics is the best yet. The team is quick to respond, and no request is too much. It's a high-performing team.”
What changed
Results & impact
Jessen (Pty) Ltd has seen a positive impact on their overall service to their clients. Further to this, our client has acknowledged significant cost savings resulting from the solution presented by Crane Worldwide Logistics in South Africa. When sourcing products in the international landscape, we understand that you need a flexible and dynamic logistics provider who can adapt a solution to meet your logistics challenges.
At Crane Worldwide Logistics, we believe in being the client advocate.
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Crane Worldwide Logistics offer certified customs brokerage services throughout the United States. Need a customs broker? Get in touch with a customs agent today!
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